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Our Best Practice

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THE Company Best Business Practice

At Stewarts we acknowledge the importance of monitoring and measuring business objectives for best practice.  Stewarts consists of two large Garden Centres, a Plant Nursery, an Office plants business and a Garden Design and Landscape Business. 

Our best practice is not a one off project; it’s a continual process for our future.    

Our management best practice involves all levels of the business using the following:

  • A clear mission and strategic planning.
  • Communication at all levels incorporating an open and communicative management style.
  • Constant reviewing of setting demanding but realistic targets.

To aid us in achieving the above management best practice we use the following tools as a company:

  • Benchmarking ourselves against other market leaders.
  • Forecasting and financial planning.
  • Performance monitoring and communication.
  • Communication with external sources such as trade bodies.

To aid us in achieving our best practice we use the following tools as a company:

  • Internal analysis
  • External analysis
  • Benchmarking
  • Reviewing appropriate standards

 Our mission

‘To help People enjoy their Garden, Home and Workplace’

To achieve our mission we encompass the following principals and values:

  • We aim to always supply the ever changing needs of our customers
  • We are committed to offering an outstanding and personal service with good standards and consistency. 
  • We aim to always be profitable as a company and be good value to every customer. 
  • We aim to offer inspiring ranges and be competitive within our field.
  • We strive to be well known for exceptional quality service and products, knowledge and advice.
  • We strive to be fair, open and honest to staff, customers and suppliers.
  • We always strive to offer unique experience incorporating fun and difference.  
  • We support local suppliers, fair trade initiatives and are as organic as practically possible.
  • We strive to retain our tradition as plants people.
  • We listen to our customers.
  • We strive to make our centres and work places safe for both employees and customers.

Stewarts Landscaping specific objectives

  • To enhance customers’ workplaces with quality interior plants and well maintained grounds.
  • To be supportive in every aspect to our client, offering a consistently efficient and effective service.
  • To carry out all aspects of the maintenance service, keeping health and safety at the forefront of everything we do.
  • To provide services to our clients with the minimum of disruption to our client and others. 
  • To liase regularly as required with our client with a view to providing added value where appropriate.